Refund & Return Policy
At EyeViu, we strive to ensure your complete satisfaction with your purchase. Please review our refund and return policy below.
Return Period
You can exchange or return products within 14 days of receipt, provided the product is in its original condition and packaging.
Non-Returnable Items
Due to the customized nature of prescription lenses, lenses made to a specific prescription are non-returnable unless there is a manufacturing defect.
Return Process
To initiate a return, please contact our customer service team with your order number and product details.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment.